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Paytm accusing WhatsApp of unfair play in digital payments!
"Why when we had to conform to all the different rules does WhatsApp get to pick and choose? Everyone should be on the same level," said Abbot. He added that WhatsApp must immediately bring all the UPI features that other UPI apps have been required to support. When asked whether it would be better if all apps could use the features they needed, he said that until all players are offering the same features, it would not be right to change the requirements.
At the same time, Abbot isn't in favour of increased regulatory oversight. "We all believe the NPCI has built a great product, and take them as a regulator, and of course the RBI is there as the final regulator," he said.
To that end, Paytm plans to take its issues to the NPCI to try and ensure change. Once again, Abbot stressed that this is not a case of Paytm versus WhatsApp. "We will encourage NPCI to get WhatsApp to adhere to the requirements," he said. However, on being asked whether Paytm is working with other UPI companies, such as PhonePe, or Google Tez, he said, "no, we will go to NPCI directly."
Source: gadgets.ndtv.com
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